Ok, well maybe not a road trip, but we are flying two of our Service Specialists out to a customer’s site in Kentucky to repair some of their lifts. We’ve been to this customer’s site several times for basic repairs, and we discussed training their staff to perform these types of repairs to save money … Read more
We take our jobs seriously here on the Client Experience Team. So seriously that we want to ensure that all of our team members know what a data center looks like on the inside—to better understand how our product helps data center technicians do their jobs safely. Today a couple of our newer team members … Read more
Well, you start where you should start: by interviewing data center managers. You then design and build a machine whose size, functions, and ergonomics are perfect for data centers. How the machine moves, stays in place, is safe for the operator, makes it easy to remove, transport, and install with precision, and navigates today’s packed … Read more
A while back, we decided that we would take a different approach to “sales.” We put some of our best customer service people on the phones instead of “salespeople.” Their goal was simply to make it easier for our customers to buy, or even help them if ServerLIFT® wasn’t the perfect solution for them. We … Read more
Everybody cares about safety, after one of your data center workers sustains an injury trying to lift a 300-pound server into a rack. And they definitely care about safety when that injury is accompanied by the worker dropping that expensive server because there was no data-center-specific lift available to remove, transport, and install that server. … Read more
Do you have an old classic ServerLIFT® brand electric lift, or another lift that is not fit for data center use? Don’t worry! We have your back! Let us know what model lift you have and we will send you a quote to buy back your old lift and put the buyback credit toward the … Read more
We confess! We literally love finding new ways to give our data center manager customers what they want. Need to figure out if our data center lifts can lift your equipment? Need to find a co-location company near you? Need a lift for super-heavy equipment? Need to load equipment into a bottom-rack position? About to … Read more
There are companies that make warehouse lifts. They like to tout their lifts as appropriate for data centers. Too bad, because if you try to use one of those lifts in your narrow-aisle data center loaded with heavy and expensive servers, requiring pinpoint positioning and safe, one-operator use, you will see immediately that they are … Read more
Even after spending nearly 20 years helping eliminate all unsafe, manual handling of rack-mounted IT equipment in data centers across the world, we are sometimes reminded that while buying ServerLIFT® lifting solutions is the easiest and safest data center decision, integrating them into the operations can take a lot of planning. Before buying and implementing … Read more
Despite the continued growth of the IT industry, like any other, it also has businesses that reach end-of-life. That’s why we were happy to help buy back two ServerLIFT® SL-500X® powered lifts from a data center that was being decommissioned. As soon as we get the machines back to our facility, we’ll fully inspect, test, … Read more
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