We have shifted into a new ERP system so that we can interact with our customers as efficiently as possible. This new software is helping us to improve customer service, production, reporting, and analytics, which will enhance our overall customer experience and satisfaction. Our operations will be more streamlined. We appreciate our customers’ patience while … Read more
For starters—and this is pretty important—our lifts are the only lifts that are designed specifically for use in data centers. Everything about them is the result of us finding out what data center managers want and need, and making sure our lifts are the very best at meeting those requirements. They can fit in narrow … Read more
We’ve heard the story so many times. “I’m trying to convince my boss we need a lift. When we have to move our equipment manually, I have to ask people to come in on an overtime basis . . . it’s dangerous for two or even three techs to manually lift these massive servers and … Read more
Well, you start where you should start: by interviewing data center managers. You then design and build a machine whose size, functions, and ergonomics are perfect for data centers. How the machine moves, stays in place, is safe for the operator, makes it easy to remove, transport, and install with precision, and navigates today’s packed … Read more
A while back, we decided that we would take a different approach to “sales.” We put some of our best customer service people on the phones instead of “salespeople.” Their goal was simply to make it easier for our customers to buy, or even help them if ServerLIFT® wasn’t the perfect solution for them. We … Read more
Everybody cares about safety, after one of your data center workers sustains an injury trying to lift a 300-pound server into a rack. And they definitely care about safety when that injury is accompanied by the worker dropping that expensive server because there was no data-center-specific lift available to remove, transport, and install that server. … Read more
When choosing a data center lift for your IT operations, it’s important to select one that meets both local and federal safety regulations and requirements. For example, all electronic devices manufactured or sold in the United States must be tested to comply with Federal Communication Commission (FCC) guidelines. FCC certification compliance indicates that the electromagnetic … Read more
Objectively speaking, a data center can be a dangerous place. There are tightly-knit cables and wires, and thousands of live, high-voltage electrical components. And there are acts of nature that can seriously affect data center operations, such as solar flares, major fires, hurricanes, earthquakes, and lightning strikes. Data centers are also increasing in size in … Read more
ServerLIFT®: The Present ServerLIFT®’s mission is to provide the safest and most effective tools and solutions for the physical handling of rack-mounted IT equipment. This year, that mission became even more important. “2020 was a very challenging year. We can’t think about 2020 without noting the impact of COVID-19. We were concerned about how the pandemic … Read more
The data center is a high-risk environment requiring highly trained personnel. A smart data center safety plan is great to have . . . but useless if it’s not properly implemented. Thus, the untrained or poorly trained engineer is kryptonite for data center safety; any safety culture is only as strong as your weakest link. … Read more
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