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ServerLIFT® Service Visit Scheduling

Service Visit

Schedule your service visit by completing the form below.

    Step 1 - Your Information

     

    First Name*

    Last Name*

    Job Title

    Company*

    Email*

    Phone*

    Step 2 - Service Address

     

    Street Address Line 1*

    Street Address Line 2

    City*

    State

    Zip/Postal Code*

    Country*

    Step 3 - Shipping Address for Kit

    (if different)

    Street Address Line 1

    Street Address Line 2

    City

    State

    Zip/Postal Code*

    Country

    Step 4- Service Ticket

    Do you have a support ticket started? YesNo

    If yes, what ticket is this referencing?

    Step 5- Describe Issue

    Type of Service*:

    Serial # *

    Is your ServerLIFT unit currently functioning correctly?
    YesNo

    If no, please provide a detailed description of the problem (attach photos below)

    Security Requirements

    Special Instructions

    Hours

    Alternate Contact

    Contact Title

    Contact Phone

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    Why Our Customers Rely on ServerLIFT®

    In 15 minutes, we racked an HP chassis and 15 new hard drive enclosures, with only one engineer. Using our new lift is much safer and quicker than using 3 engineers.
    Francisco Odiz, Triara
    Without a ServerLIFT® data center lift here, customers, they would be...let’s just say, very displeased if we didn’t offer that sort of a service when they got there and they went to rack their gear and they needed something to help them. It’s something that they rely on.
    Bill Cory,Flexential
    Safety is our #1 priority. Originally, we didn’t have the resources to install the hardware safely. We were using other brands of both battery- operated and hand-crank lifts, but they required too much maintenance. Now, our ServerLIFT® unit is well-used and everybody is happy with the 'Cadillac' we bought. It’s a great investment.
    Rory Bennett,Senior Data Center Manager, AT&T Mobility
    I would recommend it 100%. It literally has saved my team’s backs. This last year was our biggest year, and for us to do as much as we did (we did almost 200 racks in 6 months)...you can’t do that kind of work without having something that makes your job easier. ServerLIFT® solutions have taken all of that burden off of my team.
    April Turner,Groupware Tech
    The ServerLIFT® unit was of great benefit during the racking of our blade centers. With the use of the strap kit, one person was able to unbox and safely place the 300-pound device into a rack on the rails. The benefit of not having to remove the blades and power supply components from the chassis to make it lighter saved time and potential damage.
    Ken Ward,Sr. Datacenter Engineer
    We have a ServerLIFT® solution and it’s awesome. It can lift 500 lbs without issue. Even the largest Cisco devices can be installed using it. Our facilities group uses it to pull motors from CRAC Units. It’s well worth the investment.
    Dan Balitewicz,Sr. Manager – Infrastructure Operations
    ServerLIFT® makes a great product that is easy to use, and promotes safety within the data center. It is especially useful to us in our new data centers, where we have standardized on 9ft. racks. I was most pleased with how easily it allowed us to move and re-rack our large AS/400 systems during a limited outage window.
    Brad Gibbs,Lead Data Center Support
    I was initially using a manual lift to move servers and other equipment. When the ServerLIFT® electric model came out it was an even better solution. If I have a server that needs to be installed and I am the only one available, I can get it down quickly and easily with the ServerLIFT® unit.
    Dave Reno,IT Manager
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    Speak to a specialist to find the right lifting solution for your data center.
    call: 844-209-2674

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