George Is Getting Ready To Migrate Back To His Position As ServerLIFT’s Mascot
It’s George, a ServerLIFT® favorite! And he’s got some big news. After lending his expertise to the Client Experience Team for a few weeks as they searched for a new specialist, George will be officially returning to his post as ServerLIFT® mascot. He will be missed greatly by Client Experience, but luckily they’ll know exactly … Read more
Reusable Crates Are The Perfect Way To Move Your Data Center Lifts Safely
Recently we had a customer reach out because they are shipping some of their units overseas and will be moving the lifts around to different data centers. They wanted the safest solution for transporting their data center lifts so that they will arrive safely each and every time they are moved. We suggested our reusable … Read more
Moving Your Data Center And Don’t Have The Original Packaging For Your Data Center Lift? No Problem!
Our customer called in saying that they are moving their data center across the country and wanted to know how they can safely transport their data center lift without having the original pallet and packaging that it came in. We advised them that we can help by either quoting them our new custom pallet and … Read more
Do You Have A Need For A Custom Solution? Almost All Of Our Attachments Were Created From Customer Feedback
We have a customer who uses our short sling straps for our Lift Extension attachment and asked if we had a strap that was slightly longer. As we always do, we went into custom solution mode and contacted our vendor to see what we could do to help this customer. We were able to get … Read more
Have A Short Deadline? We Do Everything In Our Power To Help.
We recently had an order that we shipped out, but it began to look as if it was not going to arrive on time to meet their deadline. We called our carrier and, even though this was happening right in the middle of the heavy-shipping-season holidays, they were able to get the unit to our … Read more
Have You Rented Our Data Center Lifts And Now Just Can’t Live Without One?
We have customers who rent our lifts for projects, then decide they just cannot live without one on hand whenever they want to remove, transport, and install a piece of equipment. Recently a customer rented a lift for a week-long project and loved it so much they purchased 4 new lifts for 3 of their … Read more
Feel Like Your Lift May Need An Inspection, But Not Sure Where To Start?
We get a lot of inquiries from our customers telling us that they think their lift needs an inspection, but are not sure where to start. The best and first place to start would be right in the Set Up section of the Operator’s Manual that comes with your lift. You will find tests for … Read more
Repeat Customers Still Need Our Expert Advice
A customer reached out to us via our web chat asking for pricing on another SL-350X® manual data center lift. They already have two, but will need more in the next year or so. They have our SL-1000X® Super-Duty lift at another campus, therefore they believed they did not have the space for an electric … Read more
Do You Need To Hire 2 Technicians To Move Equipment? The Short Answer Is No…
We had a meeting with an IT engineer who provides installation/removal of servers and IT equipment to his customers. He mentioned that for most jobs they require two technicians for these installation/removal projects. They are getting push back from their customers, who are asking if it is necessary to send out two techs. The answer, … Read more
Heavy HPC Servers? No Problem At All.
We were contacted by a customer via our webchat needing a few lifts by February for very heavy 300kg High Performance Computing servers for the HPC data center they are building internationally. Another requirement was that the lifts could go through standard-sized doorways, which of course ours do. We recommended our SL-1000X® Super-Duty lift, which … Read more
