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Hvorfor oss

Insights and Adventures:
Behind the Scenes at ServerLIFT®

We love going above and beyond for our customers! Every day we help them sort through a variety of decisions and activities involved in purchasing the right ServerLIFT® data center lift to meet their specific needs, navigating through budget approvals, and do everything we can to streamline the shipping and receiving process. It’s also satisfying to provide rental units for those temporary or last-minute situations, and to buy back any disappointing lifts they bought in the past. Here are just some of the ways we enjoy helping every single day!
Crates for data center lifts

Reusable Crates Are Super Useful!

We have had an influx of customers requesting to purchase our reusable wooden crates for their data center lifts, so that they can transport the lifts to multiple sites when they need to. Happy to help! Our reusable wooden crates are very sturdy and designed to handle transport to and from different locations. The crate’s

Les mer "
new CRM

Our New CRM Handles Customer Accounts More Efficiently

We have shifted into a new ERP system so that we can interact with our customers as efficiently as possible. This new software is helping us to improve customer service, production, reporting, and analytics, which will enhance our overall customer experience and satisfaction. Our operations will be more streamlined. We appreciate our customers’ patience while

Les mer "
ServerLIFT datasenterheiser

What Makes The ServerLIFT® Data Center Lifts Stand Apart?

For starters—and this is pretty important—our lifts are the only lifts that are designed specifically for use in data centers. Everything about them is the result of us finding out what data center managers want and need, and making sure our lifts are the very best at meeting those requirements. They can fit in narrow

Les mer "
ServerLIFT datasenterheiser

Selling The Idea Of A Data Center Lift To Your Boss?

We’ve heard the story so many times. “I’m trying to convince my boss we need a lift. When we have to move our equipment manually, I have to ask people to come in on an overtime basis . . . it’s dangerous for two or even three techs to manually lift these massive servers and

Les mer "
Data Center Lift Height

How High Do Our Lifts Go?

One of the questions we are happy to answer is “how high do your lifts go”? The real answer is, “As high as you need them to!” Our most popular push-button lift, the SL-500X®, goes up to 52U (8 feet, or 2.44 meters). Our heavy-duty push-button lift, the SL-1000X®, designed for today’s heavier data center

Les mer "
Data Center Lift Service

Where Are You? Yes, We Have Service There

Someone from Mexico City needed service on their SL-350X, our hand-cranked lift, and started chatting with Don on our website. Don confirmed that we do have service in Mexico, and started moving the process along by asking for the serial number of the machine. In fact, we can service our own data center lifts virtually

Les mer "
10-Minutes

How Fast Can We Give You A Quote?

Don started chatting with someone who came to our site and wanted to rent a lift for a day. Don got the info needed, then was able to send a quote to the customer within 10 minutes. This is pretty normal for us, at least during business hours here in Phoenix, Monday through Friday. It’s

Les mer "
Database - Servers

Is Your Server In Our Server Database?

It’s probably one of the biggest collections of the world’s servers—and it also happens to be a constantly updated list of all the servers you can remove, transport, and install with our designed-for-datacenter lifts, as we describe in this video. If you want to make sure that your server can be lifted by a ServerLIFT®

Les mer "
heis av datasenter

Move 200 Servers In Less Than 36 Hours? No Problem!

ServerLIFT® users are happy to help each other out, when the occasion calls for it. As this video explains, we were contacted by a data center manager who had to install 200 servers in less than 36 hours (!). Overnight shipping would bust their budget, so we set to work. Our super helpful team started

Les mer "
lifting data center batteries

Data Center Lifts For Non-Data Center Environments?

ServerLIFT® manufactures a variety of safety lifting devices that are specifically designed and safety-certified for data center use. But what if you need a lifting solution that is for a different environment? ServerLIFT® has you covered! We have had an influx of manufacturing companies looking to our products—especially the SL-500FX Front Loading Lift—to lift their

Les mer "
ServerLIFT

Parlez-vous français? ¿Hablas español?

Data center managers enjoy the use of our data center lifts, all over the world. Which is why our site can be read in 23 different languages! Our operator manuals and product decals are offered in Spanish, French, and German, and our Tip N’ Tell crate sensor notifications are offered in English, French, and Spanish.

Les mer "
Crates for data center lifts

Reusable Crates Are Super Useful!

We have had an influx of customers requesting to purchase our reusable wooden crates for their data center lifts, so that they can transport the lifts to multiple sites when they need to. Happy to help! Our reusable wooden crates are very sturdy and designed to handle transport to and from different locations. The crate’s

Les mer "
new CRM

Our New CRM Handles Customer Accounts More Efficiently

We have shifted into a new ERP system so that we can interact with our customers as efficiently as possible. This new software is helping us to improve customer service, production, reporting, and analytics, which will enhance our overall customer experience and satisfaction. Our operations will be more streamlined. We appreciate our customers’ patience while

Les mer "
ServerLIFT datasenterheiser

What Makes The ServerLIFT® Data Center Lifts Stand Apart?

For starters—and this is pretty important—our lifts are the only lifts that are designed specifically for use in data centers. Everything about them is the result of us finding out what data center managers want and need, and making sure our lifts are the very best at meeting those requirements. They can fit in narrow

Les mer "
ServerLIFT datasenterheiser

Selling The Idea Of A Data Center Lift To Your Boss?

We’ve heard the story so many times. “I’m trying to convince my boss we need a lift. When we have to move our equipment manually, I have to ask people to come in on an overtime basis . . . it’s dangerous for two or even three techs to manually lift these massive servers and

Les mer "
Data Center Lift Height

How High Do Our Lifts Go?

One of the questions we are happy to answer is “how high do your lifts go”? The real answer is, “As high as you need them to!” Our most popular push-button lift, the SL-500X®, goes up to 52U (8 feet, or 2.44 meters). Our heavy-duty push-button lift, the SL-1000X®, designed for today’s heavier data center

Les mer "
Data Center Lift Service

Where Are You? Yes, We Have Service There

Someone from Mexico City needed service on their SL-350X, our hand-cranked lift, and started chatting with Don on our website. Don confirmed that we do have service in Mexico, and started moving the process along by asking for the serial number of the machine. In fact, we can service our own data center lifts virtually

Les mer "
10-Minutes

How Fast Can We Give You A Quote?

Don started chatting with someone who came to our site and wanted to rent a lift for a day. Don got the info needed, then was able to send a quote to the customer within 10 minutes. This is pretty normal for us, at least during business hours here in Phoenix, Monday through Friday. It’s

Les mer "
Database - Servers

Is Your Server In Our Server Database?

It’s probably one of the biggest collections of the world’s servers—and it also happens to be a constantly updated list of all the servers you can remove, transport, and install with our designed-for-datacenter lifts, as we describe in this video. If you want to make sure that your server can be lifted by a ServerLIFT®

Les mer "
heis av datasenter

Move 200 Servers In Less Than 36 Hours? No Problem!

ServerLIFT® users are happy to help each other out, when the occasion calls for it. As this video explains, we were contacted by a data center manager who had to install 200 servers in less than 36 hours (!). Overnight shipping would bust their budget, so we set to work. Our super helpful team started

Les mer "
lifting data center batteries

Data Center Lifts For Non-Data Center Environments?

ServerLIFT® manufactures a variety of safety lifting devices that are specifically designed and safety-certified for data center use. But what if you need a lifting solution that is for a different environment? ServerLIFT® has you covered! We have had an influx of manufacturing companies looking to our products—especially the SL-500FX Front Loading Lift—to lift their

Les mer "
ServerLIFT

Parlez-vous français? ¿Hablas español?

Data center managers enjoy the use of our data center lifts, all over the world. Which is why our site can be read in 23 different languages! Our operator manuals and product decals are offered in Spanish, French, and German, and our Tip N’ Tell crate sensor notifications are offered in English, French, and Spanish.

Les mer "

Friday Afternoon Lift Rental Rescue

A while back, our team was working through a particularly busy week. By the time Friday rolled around, we were all looking forward to our afternoon virtual team happy hour.

At 1PM we got a call from a company that was working on a project to install a couple dozen super heavy switches—all within a few days. The company was looking to rent a data center lift as a last resort in order to meet their deadline. Needless to say, they were in a bit of a panic.

Thankfully, the company was able to fast-track budget approval by 3PM, giving our team the green light to get to work. We all pulled together to get a rental machine prepped, packed, and out the door before 4PM that afternoon for a cross-country, Tuesday delivery. That made our happy hour very happy indeed.

Buyback Bonanza!

ServerLIFT has a standing Buyback Program, which has been around for some time now. We buy back lifts that were used to handle servers when a customer purchases a new lift from us. One Fortune 500 company made great use out of the program this summer.

They sent us a number of their used lifts to use as credit towards the newer SL-500X model units they had recently purchased. The used lifts were no longer working and the company that made them is out of business.

We’re glad we were able to help our customer with the Buyback Program and continue our mission to eliminate manual server handling in every data center in the world.

Consolidate and Coordinate Globally to Win! (or A Penny Saved is A Penny Earned)

We have been working with a data center industry leader for quite some time now. Like many other companies, their footprint is global, so standardizing something like a data center lifting tool requires global deployment.

We’ve gladly been able to work with them to rally the stakeholders in various regions—such as Asia Pacific—to save them tens of thousands on per-order shipping and importation costs. This was accomplished by coordinating and consolidating their orders to each region. A penny saved is a penny earned!

Helping Our Troops

As a veteran-owned company, we always consider it a privilege to help out the troops who risk their lives for us every day. A military branch reached out to ServerLIFT recently—they didn’t want to put anyone at risk in their data center!

We worked with their limited budget—they were worried that they wouldn’t be able to get the ServerLIFT-brand solution they knew they so desperately needed to keep their essential people (and equipment) safe. Because we offer multiple ways to buy (including financing, leasing, and renting), we were able to work out a program that allowed them to buy it and stay within budget.

What an amazing opportunity this was to help our brothers and sisters in uniform. We were grateful to be able to do something for them in return.

Certified For You

A prospective customer gave us a call recently. They were considering purchasing one of our motorized lifts, but had a reason for hesitation. They wanted to know if our ServerLIFT machines were properly certified for data center use. We assured them that we not only comply with international safety certifications, but also with Federal Communication Commission (FCC) guidelines for electromagnetic interference, and International Organization for Standardization (ISO) certification for quality assurance, continual improvement, and environmental impact. We’ve got the proper standards in place to match any and all you must meet to operate your data center.

From RackLift to ServerLIFT

We were speaking to a potential customer recently who let us know that they had purchased a Racklift instead of a ServerLIFT-brand lifting device. Once it arrived, they had to rig it to get it up a ramp, which they found to not only be dangerous but also useless because it could not fit in the right spots to lift their equipment. He told us: “The Racklift is too cumbersome, bulky, and difficult to use. It just sits in the corner and collects dust.” They no longer use the lift and are instead lifting equipment by hand, something we definitely do not recommend for safety reasons.

We explained our Buyback Program. He said that would be great for their situation; they could get rid of the Racklift and get a safely working lift at that location. We sent quotes on all four of our models with spec sheets and attachment information so the team could review and choose a ServerLIFT machine that best fits their use case. We just received their purchase order and are preparing for shipment.

One-Button Convenience

A potential customer at a colocation data center said he had a lift on site. After some discussion, we were pretty sure it was one of the “warehouse lifts,” which tend to cause problems in data centers. Unlike our lifts, they are not specifically designed for data center use. He said they have to crank and crank it up and down, but that it eventually gets the job done. He did admit that it does not perform well with heavier equipment on it. He said that they are a very small data center and he is not sure he will be able to get approval for purchasing a data-center-centric lift. However, he did say, “Now, if you have one that has a button we can just push, then I’m listening!” I replied that we do actually have three models that are powered by one-touch lifting. He was very excited to get more information and present it to his team. He’s hoping he can get a ServerLIFT solution, which they are using on their other sites.

Built Like Tanks

We checked in with a customer who has a couple of lifts. They told us they’re working out great. They said they loved them and that they are “built like tanks,” able to take all the abuse (not that we recommend abusing them!) they get from a variety of operators. After they started using them, he thought they were worth every penny, a true data-center-specific workhorse. He said he “appreciates and respects the ServerLIFT brand.” All of this just made our day!

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