ServerLIFT^® Quality Assurance

Notre processus commence par des audits internes réguliers. Ces audits d'installations sont effectués régulièrement avec des audits de surveillance interne. Nous vérifions également nos fournisseurs en utilisant des inspections externes indépendantes d'assurance de la qualité. Cela garantit que les pièces entrant répondent aux normes élevées de notre équipe et aux normes de nos clients.

Nous sommes également audités en externe, ce qui comprend srespect strict des ISO 9001 for quality in manufacturing and ISO 14001 for minimizing our environmental impact.  Any potentially hazardous materials, including batteries and winch motor oil, are strictly handled and disposed of or recycled according to accepted local regulations.  In our facility, we maintain a robust recycling process.

Nos produits subissent également des tests d'immunité électromagnétique et d'émissions pour Accréditation CE. Finalement, UL representatives also perform spot checks.

Tests de produits

Our components and subassemblies are inspected for quality during manufacturing, before storage, and before assembly into our products  All products are tested for proper function before shipment. Our supply chain, production, and engineering teams are all involved in the process. This fine-tuned system ensures that we evaluate all manufacturing and delivery processes, and enables us to deliver ever-improving quality in our products.

ServerLIFT^® Distributeurs

Picking our distributors is a selective and discerning process. These partners represent ServerLIFT^® in multiple regions and are sometimes the first point of contact for a potential customer.

Notre distributeurs care about our clients and their specific needs. Data center owners and managers know that even within companies, no two data centers are alike and require customized assistance. Our distributors also have a comprehensive understanding of our data center lifting devices and how to best help our customers to benefit from them.

They must also maintain adequate stock in their geographic area so that you receive a quick delivery, along with excellent internal or third-party service and support. Our distribution partners are knowledgeable problem-solvers serving as a trusted extension of ServerLIFT^® at all times. If a client wishes to work with a particular reseller, we will support that relationship as well.

Service et assistance

Notre équipes de service et de support sont prêts pour vos questions et demandes. Les réponses aux demandes d'aide sont normalement livrées en quelques heures. Nous nous efforçons de résoudre un problème dans les 24 à 48 heures dans la mesure du possible. Nos clients ont également accès à matériaux localisés en espagnol et en français, notre extended service contracts, et notre Garantie de remboursement de 30 jours.

Each of these steps ensure that our highly specialized quality assurance results reach you, our customer. Pour toute question supplémentaire, cliquez ici.