Behind the Scenes

So sad. We got an email from a technician who used to work alone in a data center, moving big servers, including those manufactured by Sun and NetApp. “I needed a ServerLIFT® data center lift 10 years ago, and I have the back pain to prove it,” he told us. He tried. “I fought hard … Consulte Mais informação

A customer is considering purchasing an SL-350X lift with a GT-1000X bi-directional glide table, and possibly an RS-500X rail lift. They have been struggling with old legacy Chatsworth racks in their data center. It takes two to three people to uninstall this legacy equipment. The equipment (mostly Cisco switches) is very heavy and the racks … Consulte Mais informação

Where there is a will, there’s a way . . . one of our customers needs a front loader and shelf extender for an upcoming project, fast. Global supply chain issues make the straightforward solution difficult, so they also inquired about renting a front loader in the meantime. But our front-loader rentals are super popular, … Consulte Mais informação

This was a new one . . . an IT Systems Integrator called and asked for the lightest lift that we have available, because they need to get the lift up to the 2nd floor – where the data center will be located. This is a unique use case, as it’s rare for the data … Consulte Mais informação

Another happy customer! One of our customers rented the SL-1000X for a week to lift data center equipment up to 1000 pounds. They called us back and said it was such a great piece of equipment that they wanted a quote to purchase a new lift, after they have reviewed the attachment options. The SL-1000X … Consulte Mais informação

Ouch! A customer purchased a lift—not one of ours—10 years ago. It was their go-to lift until it recently failed, got bound up, and almost claimed the finger of an engineer! Now no one trusts it, obviously, and they are actually scared of using this lift. After this incident, they decided to purchase an SL-350X … Consulte Mais informação

We rented a lift to a customer for a week. They were so happy with it they are trying to get management to approve them to purchase the lift rather than returning it. This happens a lot, and it’s always great when it does. If this happens to you, here’s an article that will help … Consulte Mais informação

We recently rented out three of our SL-1000X Super-Duty data center lifts for customers who had some very urgent jobs. We were able to rush the shipments in all three situations to assist these customers. One of them said that he loved the SL-1000X and would not have been able to do the job without … Consulte Mais informação

We had a rental unit scheduled for delivery. The customer asked us to check on the delivery window because he had something come up that was going to require him to leave work early. We checked in with our carrier and asked if they could possibly make the delivery window earlier. They were able to … Consulte Mais informação

A while back, our team was working through a particularly busy week. By the time Friday rolled around, we were all looking forward to our afternoon virtual team happy hour. At 1PM we got a call from a company that was working on a project to install a couple dozen super heavy switches—all within a … Consulte Mais informação