We have a customer who uses our short sling straps for our Lift Extension attachment and asked if we had a strap that was slightly longer. As we always do, we went into custom solution mode and contacted our vendor to see what we could do to help this customer. We were able to get … Weiterlesen
We recently had an order that we shipped out, but it began to look as if it was not going to arrive on time to meet their deadline. We called our carrier and, even though this was happening right in the middle of the heavy-shipping-season holidays, they were able to get the unit to our … Weiterlesen
We have customers who rent our lifts for projects, then decide they just cannot live without one on hand whenever they want to remove, transport, and install a piece of equipment. Recently a customer rented a lift for a week-long project and loved it so much they purchased 4 new lifts for 3 of their … Weiterlesen
We get a lot of inquiries from our customers telling us that they think their lift needs an inspection, but are not sure where to start. The best and first place to start would be right in the Set Up section of the Operator’s Manual that comes with your lift. You will find tests for … Weiterlesen
The past couple of years have been unprecedented and discouraging, due to supply chain interruptions and delays. The situation led to a huge backlog of orders. At its peak, it was taking 24 weeks from receipt of order for us to build and prepare certain units for shipment. We worked through the backlog as quickly … Weiterlesen
A customer reached out to us via our web chat asking for pricing on another SL-350X manual data center lift. They already have two, but will need more in the next year or so. They have our SL-1000X Super-Duty lift at another campus, therefore they believed they did not have the space for an electric … Weiterlesen
We had a meeting with an IT engineer who provides installation/removal of servers and IT equipment to his customers. He mentioned that for most jobs they require two technicians for these installation/removal projects. They are getting push back from their customers, who are asking if it is necessary to send out two techs. The answer, … Weiterlesen
We were contacted by a customer via our webchat needing a few lifts by February for very heavy 300kg High Performance Computing servers for the HPC data center they are building internationally. Another requirement was that the lifts could go through standard-sized doorways, which of course ours do. We recommended our SL-1000X Super-Duty lift, which … Weiterlesen
We’ve been working with a customer for some time about a rental they urgently needed onsite the week before the holidays. Of course we encouraged them to get their order in early, but not every company can push purchase orders through the red tape so easily. They finally sent it in. We pulled strings and … Weiterlesen
Renting a lifting solution for an upcoming data center project can seem like a lot of work if you wait until the last minute. Here at ServerLIFT®, we do our best to make renting a data center lift as easy as possible, but things can get needlessly difficult if you haven’t planned ahead. Points to … Weiterlesen
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