Репутація якості заробляється, не дається.
At ServerLIFT®, our goal is to deliver the optimal product and service for your data center. Our data center lifts and accessories are accompanied by the best customer service and the highest reputation for quality.
This process begins with our approach: that continual improvement means looking for innovation at every turn. And, of course, that a reputation for excellence must be earned every day. The system of checks and balances we have put into place continuously maintains and improves our standards.
Our audited, accredited system includes independent auditing bodies from around the world and represents multiple global certifications for manufacturing, safety, and management. To learn more about our certifications and standards, click here.
Наш процес починається з регулярних внутрішніх аудитів. Ці аудиторські перевірки проводяться регулярно разом з внутрішніми аудитами нагляду. Ми також проводимо аудит наших постачальників, використовуючи зовнішні незалежні перевірки якості. Це гарантує відповідність деталей високим стандартам нашої команди та стандартам наших клієнтів.
Ми також проходимо аудит зовнішнього контролю, який включає sсуворе дотримання ISO 9001 for quality in manufacturing and ISO 14001 for minimizing our environmental impact. Any potentially hazardous materials, including batteries and winch motor oil, are strictly handled and disposed of or recycled according to accepted local regulations. In our facility, we maintain a robust recycling process.
Наша продукція також проходить електромагнітний імунітет та випробування на викиди Акредитація CE.
Our components and subassemblies are inspected for quality during manufacturing, before storage, and before assembly into our products All products are tested for proper function before shipment. Our supply chain, production, and engineering teams are all involved in the process. This fine-tuned system ensures that we evaluate all manufacturing and delivery processes, and enables us to deliver ever-improving quality in our products.
Picking our distributors is a selective and discerning process. These partners represent ServerLIFT® in multiple regions and are sometimes the first point of contact for a potential customer.
Наші дистриб'ютори care about our clients and their specific needs. Data center owners and managers know that even within companies, no two data centers are alike and require customized assistance. Our distributors also have a comprehensive understanding of our data center lifting devices and how to best help our customers to benefit from them.
They must also maintain adequate stock in their geographic area so that you receive a quick delivery, along with excellent internal or third-party service and support. Our distribution partners are knowledgeable problem-solvers serving as a trusted extension of ServerLIFT® at all times. If a client wishes to work with a particular reseller, we will support that relationship as well.
Наші команди обслуговування та підтримки are ready for your questions and requests. Responses to requests for help are normally delivered within several hours. We strive to solve a problem within 24-48 hours whenever possible. Our customers also receive access to localized materials in Spanish and French, our extended service contracts, і наше 30-денна гарантія повернення грошей.
Each of these steps ensure that our highly specialized quality assurance results reach you, our customer. Для будь-яких додаткових питань натисніть тут.
Ours is the only data center lift certified to meet US and global safety standards.
Ваш центр обробки даних є критично важливим, і простої можуть означати десятки тисяч розлючених клієнтів і мільйонні збитки. Наш безкоштовний путівник допомагає визначити правильні інструменти для ефективного уникнення простоїв як менеджера центру обробки даних.
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