ServerLIFT^® Quality Assurance

Vår process börjar med regelbundna interna revisioner. Dessa anläggningsrevisioner utförs regelbundet tillsammans med interna övervakningsrevisioner. Vi granskar också våra leverantörer med hjälp av externa oberoende kvalitetssäkringskontroller. Detta säkerställer att de delar som kommer in uppfyller vårt team höga standarder och våra kunders standarder.

Vi granskas också externt, vilket inkluderar strict efterlevnad av ISO 9001 for quality in manufacturing and ISO 14001 for minimizing our environmental impact.  Any potentially hazardous materials, including batteries and winch motor oil, are strictly handled and disposed of or recycled according to accepted local regulations.  In our facility, we maintain a robust recycling process.

Våra produkter genomgår också elektromagnetisk immunitet och utsläppstest för CE-ackreditering. 

Produkttest

Our components and subassemblies are inspected for quality during manufacturing, before storage, and before assembly into our products  All products are tested for proper function before shipment. Our supply chain, production, and engineering teams are all involved in the process. This fine-tuned system ensures that we evaluate all manufacturing and delivery processes, and enables us to deliver ever-improving quality in our products.

ServerLIFT^® distributörer

Picking our distributors is a selective and discerning process. These partners represent ServerLIFT^® in multiple regions and are sometimes the first point of contact for a potential customer.

Vår distributörer care about our clients and their specific needs. Data center owners and managers know that even within companies, no two data centers are alike and require customized assistance. Our distributors also have a comprehensive understanding of our data center lifting devices and how to best help our customers to benefit from them.

They must also maintain adequate stock in their geographic area so that you receive a quick delivery, along with excellent internal or third-party service and support. Our distribution partners are knowledgeable problem-solvers serving as a trusted extension of ServerLIFT^® at all times. If a client wishes to work with a particular reseller, we will support that relationship as well.

Service och support

Vår service- och supportteam are ready for your questions and requests. Responses to requests for help are normally delivered within several hours. We strive to solve a problem within 24-48 hours whenever possible. Our customers also receive access to localized materials in Spanish and French, our extended service contracts, och vår 30-dagars pengarna tillbaka-garanti.

Each of these steps ensure that our highly specialized quality assurance results reach you, our customer. För ytterligare frågor, klicka här.