ServerLIFT^® Quality Assurance

Ons proces begint met regelmatige interne audits. Deze faciliteitsaudits worden regelmatig uitgevoerd samen met interne toezichtsaudits. We controleren onze leveranciers ook met behulp van externe onafhankelijke kwaliteitsborgingscontroles. Dit zorgt ervoor dat de onderdelen die binnenkomen voldoen aan de hoge normen van ons team en de normen van onze klanten.

We worden ook extern gecontroleerd, waaronder sstrikte naleving van ISO 9001 for quality in manufacturing and ISO 14001 for minimizing our environmental impact.  Any potentially hazardous materials, including batteries and winch motor oil, are strictly handled and disposed of or recycled according to accepted local regulations.  In our facility, we maintain a robust recycling process.

Onze producten ondergaan ook elektromagnetische immuniteit en emissietests voor CE-accreditatie. 

Product testen

Our components and subassemblies are inspected for quality during manufacturing, before storage, and before assembly into our products  All products are tested for proper function before shipment. Our supply chain, production, and engineering teams are all involved in the process. This fine-tuned system ensures that we evaluate all manufacturing and delivery processes, and enables us to deliver ever-improving quality in our products.

ServerLIFT^® Distributeurs

Picking our distributors is a selective and discerning process. These partners represent ServerLIFT^® in multiple regions and are sometimes the first point of contact for a potential customer.

Onze distributeurs care about our clients and their specific needs. Data center owners and managers know that even within companies, no two data centers are alike and require customized assistance. Our distributors also have a comprehensive understanding of our data center lifting devices and how to best help our customers to benefit from them.

They must also maintain adequate stock in their geographic area so that you receive a quick delivery, along with excellent internal or third-party service and support. Our distribution partners are knowledgeable problem-solvers serving as a trusted extension of ServerLIFT^® at all times. If a client wishes to work with a particular reseller, we will support that relationship as well.

Service en ondersteuning

Onze service- en ondersteuningsteams are ready for your questions and requests. Responses to requests for help are normally delivered within several hours. We strive to solve a problem within 24-48 hours whenever possible. Our customers also receive access to localized materials in Spanish and French, our extended service contracts, en onze 30-dagen geld terug garantie.

Each of these steps ensure that our highly specialized quality assurance results reach you, our customer. Voor bijkomende vragen, klik hier.