We love going above and beyond for our customers! Every day we help them sort through a variety of decisions and activities involved in purchasing the right ServerLIFT data center lift to meet their specific needs, navigating through budget approvals, and do everything we can to streamline the shipping and receiving process. It’s also satisfying to provide rental units for those temporary or last-minute situations, and to buy back any disappointing lifts they bought in the past. Here are just some of the ways we enjoy helping every single day!
The global supply chain crisis seems to have affected almost everyone. A customer ordered a new lift several weeks ago, but we didn’t expect to be able to fulfill it for a few more weeks. When a big DC migration project got moved up to “next week,” they decided to rent a lift and called
So sad. We got an email from a technician who used to work alone in a data center, moving big servers, including those manufactured by Sun and NetApp. “I needed a ServerLIFT data center lift 10 years ago, and I have the back pain to prove it,” he told us. He tried. “I fought hard
A customer is considering purchasing an SL-350X lift with a GT-1000X bi-directional glide table, and possibly an RS-500X rail lift. They have been struggling with old legacy Chatsworth racks in their data center. It takes two to three people to uninstall this legacy equipment. The equipment (mostly Cisco switches) is very heavy and the racks
Where there is a will, there’s a way . . . one of our customers needs a front loader and shelf extender for an upcoming project, fast. Global supply chain issues make the straightforward solution difficult, so they also inquired about renting a front loader in the meantime. But our front-loader rentals are super popular,
This was a new one . . . an IT Systems Integrator called and asked for the lightest lift that we have available, because they need to get the lift up to the 2nd floor – where the data center will be located. This is a unique use case, as it’s rare for the data
Another happy customer! One of our customers rented the SL-1000X for a week to lift data center equipment up to 1000 pounds. They called us back and said it was such a great piece of equipment that they wanted a quote to purchase a new lift, after they have reviewed the attachment options. The SL-1000X
Ouch! A customer purchased a lift—not one of ours—10 years ago. It was their go-to lift until it recently failed, got bound up, and almost claimed the finger of an engineer! Now no one trusts it, obviously, and they are actually scared of using this lift. After this incident, they decided to purchase an SL-350X
We rented a lift to a customer for a week. They were so happy with it they are trying to get management to approve them to purchase the lift rather than returning it. This happens a lot, and it’s always great when it does. If this happens to you, here’s an article that will help
We recently rented out three of our SL-1000X Super-Duty data center lifts for customers who had some very urgent jobs. We were able to rush the shipments in all three situations to assist these customers. One of them said that he loved the SL-1000X and would not have been able to do the job without
We had a rental unit scheduled for delivery. The customer asked us to check on the delivery window because he had something come up that was going to require him to leave work early. We checked in with our carrier and asked if they could possibly make the delivery window earlier. They were able to
A while back, our team was working through a particularly busy week. By the time Friday rolled around, we were all looking forward to our afternoon virtual team happy hour. At 1PM we got a call from a company that was working on a project to install a couple dozen super heavy switches—all within a
ServerLIFT has a standing Buyback Program, which has been around for some time now. We buy back lifts that were used to handle servers when a customer purchases a new lift from us. One Fortune 500 company made great use out of the program this summer. They sent us a number of their used lifts
The global supply chain crisis seems to have affected almost everyone. A customer ordered a new lift several weeks ago, but we didn’t expect to be able to fulfill it for a few more weeks. When a big DC migration project got moved up to “next week,” they decided to rent a lift and called
So sad. We got an email from a technician who used to work alone in a data center, moving big servers, including those manufactured by Sun and NetApp. “I needed a ServerLIFT data center lift 10 years ago, and I have the back pain to prove it,” he told us. He tried. “I fought hard
A customer is considering purchasing an SL-350X lift with a GT-1000X bi-directional glide table, and possibly an RS-500X rail lift. They have been struggling with old legacy Chatsworth racks in their data center. It takes two to three people to uninstall this legacy equipment. The equipment (mostly Cisco switches) is very heavy and the racks
Where there is a will, there’s a way . . . one of our customers needs a front loader and shelf extender for an upcoming project, fast. Global supply chain issues make the straightforward solution difficult, so they also inquired about renting a front loader in the meantime. But our front-loader rentals are super popular,
This was a new one . . . an IT Systems Integrator called and asked for the lightest lift that we have available, because they need to get the lift up to the 2nd floor – where the data center will be located. This is a unique use case, as it’s rare for the data
Another happy customer! One of our customers rented the SL-1000X for a week to lift data center equipment up to 1000 pounds. They called us back and said it was such a great piece of equipment that they wanted a quote to purchase a new lift, after they have reviewed the attachment options. The SL-1000X
Ouch! A customer purchased a lift—not one of ours—10 years ago. It was their go-to lift until it recently failed, got bound up, and almost claimed the finger of an engineer! Now no one trusts it, obviously, and they are actually scared of using this lift. After this incident, they decided to purchase an SL-350X
We rented a lift to a customer for a week. They were so happy with it they are trying to get management to approve them to purchase the lift rather than returning it. This happens a lot, and it’s always great when it does. If this happens to you, here’s an article that will help
We recently rented out three of our SL-1000X Super-Duty data center lifts for customers who had some very urgent jobs. We were able to rush the shipments in all three situations to assist these customers. One of them said that he loved the SL-1000X and would not have been able to do the job without
We had a rental unit scheduled for delivery. The customer asked us to check on the delivery window because he had something come up that was going to require him to leave work early. We checked in with our carrier and asked if they could possibly make the delivery window earlier. They were able to
A while back, our team was working through a particularly busy week. By the time Friday rolled around, we were all looking forward to our afternoon virtual team happy hour. At 1PM we got a call from a company that was working on a project to install a couple dozen super heavy switches—all within a
ServerLIFT has a standing Buyback Program, which has been around for some time now. We buy back lifts that were used to handle servers when a customer purchases a new lift from us. One Fortune 500 company made great use out of the program this summer. They sent us a number of their used lifts
A while back, our team was working through a particularly busy week. By the time Friday rolled around, we were all looking forward to our afternoon virtual team happy hour.
At 1PM we got a call from a company that was working on a project to install a couple dozen super heavy switches—all within a few days. The company was looking to rent a data center lift as a last resort in order to meet their deadline. Needless to say, they were in a bit of a panic.
Thankfully, the company was able to fast-track budget approval by 3PM, giving our team the green light to get to work. We all pulled together to get a rental machine prepped, packed, and out the door before 4PM that afternoon for a cross-country, Tuesday delivery. That made our happy hour very happy indeed.
ServerLIFT has a standing Buyback Program, which has been around for some time now. We buy back lifts that were used to handle servers when a customer purchases a new lift from us. One Fortune 500 company made great use out of the program this summer.
They sent us a number of their used lifts to use as credit towards the newer SL-500X model units they had recently purchased. The used lifts were no longer working and the company that made them is out of business.
We’re glad we were able to help our customer with the Buyback Program and continue our mission to eliminate manual server handling in every data center in the world.
We have been working with a data center industry leader for quite some time now. Like many other companies, their footprint is global, so standardizing something like a data center lifting tool requires global deployment.
We’ve gladly been able to work with them to rally the stakeholders in various regions—such as Asia Pacific—to save them tens of thousands on per-order shipping and importation costs. This was accomplished by coordinating and consolidating their orders to each region. A penny saved is a penny earned!
As a veteran-owned company, we always consider it a privilege to help out the troops who risk their lives for us every day. A military branch reached out to ServerLIFT recently—they didn’t want to put anyone at risk in their data center!
We worked with their limited budget—they were worried that they wouldn’t be able to get the ServerLIFT-brand solution they knew they so desperately needed to keep their essential people (and equipment) safe. Because we offer multiple ways to buy (including financing, leasing, and renting), we were able to work out a program that allowed them to buy it and stay within budget.
What an amazing opportunity this was to help our brothers and sisters in uniform. We were grateful to be able to do something for them in return.
We were speaking to a potential customer recently who let us know that they had purchased a Racklift instead of a ServerLIFT-brand lifting device. Once it arrived, they had to rig it to get it up a ramp, which they found to not only be dangerous but also useless because it could not fit in the right spots to lift their equipment. He told us: “The Racklift is too cumbersome, bulky, and difficult to use. It just sits in the corner and collects dust.” They no longer use the lift and are instead lifting equipment by hand, something we definitely do not recommend for safety reasons.
We explained our Buyback Program. He said that would be great for their situation; they could get rid of the Racklift and get a safely working lift at that location. We sent quotes on all four of our models with spec sheets and attachment information so the team could review and choose a ServerLIFT machine that best fits their use case. We just received their purchase order and are preparing for shipment.
A potential customer at a colocation data center said he had a lift on site. After some discussion, we were pretty sure it was one of the “warehouse lifts,” which tend to cause problems in data centers. Unlike our lifts, they are not specifically designed for data center use. He said they have to crank and crank it up and down, but that it eventually gets the job done. He did admit that it does not perform well with heavier equipment on it. He said that they are a very small data center and he is not sure he will be able to get approval for purchasing a data-center-centric lift. However, he did say, “Now, if you have one that has a button we can just push, then I’m listening!” I replied that we do actually have three models that are powered by one-touch lifting. He was very excited to get more information and present it to his team. He’s hoping he can get a ServerLIFT solution, which they are using on their other sites.
We checked in with a customer who has a couple of lifts. They told us they’re working out great. They said they loved them and that they are “built like tanks,” able to take all the abuse (not that we recommend abusing them!) they get from a variety of operators. After they started using them, he thought they were worth every penny, a true data-center-specific workhorse. He said he “appreciates and respects the ServerLIFT brand.” All of this just made our day!
Függetlenül attól, hogy a szolgáltatók szokásos funkciókat hajtanak végre, vagy IT-berendezéseket vándorolnak a létesítmények között, ingyenes útmutatónk értékes ellenőrző listát kínál a biztonságos és felesleges kockázat nélküli mozgáshoz.
17453 N 25. Ave
Phoenix, AZ 85023
EGYSZERŰ, GYORS SZÁLLÍTÁS ÉS VILÁGSZERŰ SZÁLLÍTÁS.
TUDJON MEG TÖBBET
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