A customer called in to let us know that he is passing our contact information over to his colleague so that the colleague can purchase a data center lift from us. Our customer said that he has three of our lifts and everyone always borrows them. “I have a hard time getting them back, because … Weiterlesen
When we send a quote to a customer who has asked for one, we include the estimated cost of shipping, so there are no surprises down the line. In order to do that, we need your zip code and a couple other pieces of information. But that’s not the only reason. We have several lift … Weiterlesen
We have shifted into a new ERP system so that we can interact with our customers as efficiently as possible. This new software is helping us to improve customer service, production, reporting, and analytics, which will enhance our overall customer experience and satisfaction. Our operations will be more streamlined. We appreciate our customers’ patience while … Weiterlesen
Someone from Mexico City needed service on their SL-350X, our hand-cranked lift, and started chatting with Don on our website. Don confirmed that we do have service in Mexico, and started moving the process along by asking for the serial number of the machine. In fact, we can service our own data center lifts virtually … Weiterlesen
Don started chatting with someone who came to our site and wanted to rent a lift for a day. Don got the info needed, then was able to send a quote to the customer within 10 minutes. This is pretty normal for us, at least during business hours here in Phoenix, Monday through Friday. It’s … Weiterlesen
Sometimes you need a little extra help from an accessory that can handle a tough fit or unusual aisle configuration, or you simply want to be able to lift a super heavy piece of equipment out of its box (without breaking your back!). So our engineers have come up with ways to solve these problems … Weiterlesen
ServerLIFT® users are happy to help each other out, when the occasion calls for it. As this video explains, we were contacted by a data center manager who had to install 200 servers in less than 36 hours (!). Overnight shipping would bust their budget, so we set to work. Our super helpful team started … Weiterlesen
Data center managers enjoy the use of our data center lifts, all over the world. Which is why our site can be read in 23 different languages! Our operator manuals and product decals are offered in Spanish, French, and German, and our Tip N’ Tell crate sensor notifications are offered in English, French, and Spanish. … Weiterlesen
Sure, we can fix our own lifts, of course, if anything ever goes wrong. But we’ve also been servicing all types of lifts in data centers for some time now—including forklifts, lifts for racks, and of course, any lift used to lift servers and other rack-mounted equipment. Our very helpful and knowledgeable team can help … Weiterlesen
Well, you start where you should start: by interviewing data center managers. You then design and build a machine whose size, functions, and ergonomics are perfect for data centers. How the machine moves, stays in place, is safe for the operator, makes it easy to remove, transport, and install with precision, and navigates today’s packed … Weiterlesen
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