Moving Your Data Center And Don’t Have The Original Packaging For Your Data Center Lift? No Problem!
Our customer called in saying that they are moving their data center across the country and wanted to know how they can safely transport their data center lift without having the original pallet and packaging that it came in. We advised them that we can help by either quoting them our new custom pallet and packaging, or by using our carrier to move the unit for them and keep the unit safe while in transport. They chose the second option for this situation. They were very happy with our assistance. We always recommend storing their packaging and pallets for future moves.
Do You Have A Need For A Custom Solution? Almost All Of Our Attachments Were Created From Customer Feedback
We have a customer who uses our short sling straps for our Lift Extension attachment and asked if we had a strap that was slightly longer. As we always do, we went into custom solution mode and contacted our vendor to see what we could do to help this customer. We were able to get straps made to the customer’s specifications. Now they are in the middle of testing them to see if this solution works. They may be placing an order for these longer straps for all of their Lift Extensions. These are the situations that make us glad we work here and can help.
Feel Like Your Lift May Need An Inspection, But Not Sure Where To Start?
We get a lot of inquiries from our customers telling us that they think their lift needs an inspection, but are not sure where to start. The best and first place to start would be right in the Set Up section of the Operator’s Manual that comes with your lift. You will find tests for the winch motor function and the Easy-Glide Shelf. Of course, if you feel that you need a professional to come out and inspect the lift, we definitely offer onsite service. Just give us a call, as we are always here to help!
Where Are You? Yes, We Have Service There
Someone from Mexico City needed service on their SL-350X®, our hand-cranked lift, and started chatting with Don on our website. Don confirmed that we do have service in Mexico, and started moving the process along by asking for the serial number of the machine. In fact, we can service our own data center lifts virtually anywhere in the world, including Europe, Southeast Asia, Australia, the Middle East and UAE, and, obviously, Latin America. We can also service any other type of lift at your data center, for customers located in the continental United States. This means you can get our reliable and professional service for all your lifts. One-stop shopping […]
