Direct Purchase of ServerLIFT^® Equipment

We will need the following to build your quote or to fulfill an order:

• 名前
• Company name
• Phone number
• Email address
• Delivery address

As we build your quote, we will ask questions to ensure we provide you with the best lifting solution for your situation.

After our conversation, you should receive a quote in your email inbox within 15-25 minutes in most situations. For international inquiries, receiving a quote may take a little longer. If we don’t hear from you, we’ll touch base with you in a few days. We’re not trying to bug you; we just want confirm that you have all the information you need (and answer any questions you might have)!

When you are ready to place an order, you can simply sign the quote to acknowledge that you accept the terms or send us a purchase order. Once we receive either of these, we’ll start processing your order.

We will need your credit card information if you wish to pay using this method. For security purposes, we will obtain this information by phone.

You’ll receive a few simple forms from us to process your order:

• • A credit card authorization form (if paying by credit card)
  • A quote for shipping costs
  • A delivery questionnaire that helps us decide on the most effective shipping method for your situation
  • Optionally, a release of liability waiver if you want to use your shipping carrier instead of ours.

When filling out the delivery questionnaire, provide detailed information to help us assess your needs accurately. We’ll ask for your point of contact’s name and contact information, your preference for special delivery services—onsite unpacking, indoor delivery, etc.—and a handful of other details that will let us know where, when, and how to deliver your order.

If you do not have a loading dock, if your delivery area is too small for a standard tractor-trailer truck, or if you have any height, width, weight, or security restrictions that would affect the driver or other personnel (ID requirements, security gate codes, call boxes, etc.), please let us know when you complete the delivery questionnaire.

We can make accommodations to work around these issues, but only if we know about them beforehand. 

Please note: If you’d like to change any of your information in our system—for instance, if you want to list someone else as your primary point of contact for delivery—please allow at least two business days for the change to take effect.