Why Do We Tend To Focus On The One-Touch Motorized Lifts?
Yes, we do sell a hand-operated lift. It’s just as rugged and well-designed as our other lifts, incorporating suggestions from data center managers and technicians. We continue to offer this option to help data center managers improve the safety of their data centers (our customers report a 100% accident-free record after buying and using our lifts!), and it’s perfect for data center professionals who move only one or two servers a week, for example. But if you are moving a large amount of equipment in a short period, or you move equipment around every day or week, you will definitely get tired of all that cranking. The SL-350X® is really […]
Where Can I See Your Lifts In Action?
The best way to understand what one of our lifts can do for you, in your data center, is to see it in action. We’ve created short but information-packed product-specific videos for that exact purpose. You can see our designed-for-data-centers lifts at work, including our most popular lift, the SL-500X®, our super-heavy-duty lift, SL-1000X® (perfect for today’s extra-heavy servers and other heavy data center equipment, and our hand-cranked lift, the SL-350X®, which is best for occasional moves but it still features the precise positioning and ease of use of our push-button lifts. And just for kicks, make sure you check out a video that shows the three essential functions of […]
Where Can I Get The Specs On Your Lifts?
Each of our three data center lift models have spec sheets that include detailed drawings with lift, platform, and clearance dimensions, as well as the pivot diameter for the lift and how far the sliding shelf extends on either side of the platform. One of the main benefits of our data center lifts is the fact that you can load equipment from either side, as well as the front. So for those narrow aisles, this is the perfect, hassle-free solution. You can access the spec sheets by going to our data center lifts page, and on each lift’s page, you can just click on “specifications” for a download of the […]
What Are The Warranties For Our Lifts?
This is a common question, and here’s the answer. For starters, we offer a 30-day Money Back Guarantee. You will be refunded the full purchase price, as long as the terms of the limited warranty have been met, and with proof of purchase. We offer a comprehensive 1-year manufacturer’s warranty that covers defects in materials or workmanship, or the replacement and shipping of parts that have failed under normal use. And our Service Contract and Extended Warranty provides year-end preventative maintenance and service. An approved ServerLIFT® technician will diagnose equipment, replace fluids if needed, perform a general system tune-up, and gather feedback from you for our in-house service and engineering […]
Reusable Crates Are Super Useful!
We have had an influx of customers requesting to purchase our reusable wooden crates for their data center lifts, so that they can transport the lifts to multiple sites when they need to. Happy to help! Our reusable wooden crates are very sturdy and designed to handle transport to and from different locations. The crate’s door pulls down and becomes a ramp so that you can simply roll the lift off and start working right away. Contact us if you would like more information on these useful crates!
Our New CRM Handles Customer Accounts More Efficiently
We have shifted into a new ERP system so that we can interact with our customers as efficiently as possible. This new software is helping us to improve customer service, production, reporting, and analytics, which will enhance our overall customer experience and satisfaction. Our operations will be more streamlined. We appreciate our customers’ patience while we transfer over to this new system, but so far we are pleased with the way it’s all working.
What Makes The ServerLIFT® Data Center Lifts Stand Apart?
For starters—and this is pretty important—our lifts are the only lifts that are designed specifically for use in data centers. Everything about them is the result of us finding out what data center managers want and need, and making sure our lifts are the very best at meeting those requirements. They can fit in narrow data center aisles and go through normal data center doors and elevators. They can load from the front or the side, to match your center’s configuration. They can roll easily over floor obstructions. There are no pinch points. They can be precisely manipulated to remove or install servers. They can reach right down to the […]
Selling The Idea Of A Data Center Lift To Your Boss?
We’ve heard the story so many times. “I’m trying to convince my boss we need a lift. When we have to move our equipment manually, I have to ask people to come in on an overtime basis . . . it’s dangerous for two or even three techs to manually lift these massive servers and other equipment . . . I hate the idea that someone has to get hurt before they’re finally convinced we need a lift! It’s even worse when a data center manager comes to us after a terrible accident has happened, causing a talented tech to be out for months due to injury, not to mention […]
How High Do Our Lifts Go?
One of the questions we are happy to answer is “how high do your lifts go”? The real answer is, “As high as you need them to!” Our most popular push-button lift, the SL-500X®, goes up to 52U (8 feet, or 2.44 meters). Our heavy-duty push-button lift, the SL-1000X®, designed for today’s heavier data center equipment, reaches rack positions of up to 56U (8.75 feet, or 2.67 meters). And our hand-cranked lift, the SL-350X®, which is best for occasional use, goes up to 52U (8 feet, or 2.44 meters). And, if you need your lift to go even higher, you may want to consider our RL-500™ Platform Riser attachment, which […]
Where Are You? Yes, We Have Service There
Someone from Mexico City needed service on their SL-350X®, our hand-cranked lift, and started chatting with Don on our website. Don confirmed that we do have service in Mexico, and started moving the process along by asking for the serial number of the machine. In fact, we can service our own data center lifts virtually anywhere in the world, including Europe, Southeast Asia, Australia, the Middle East and UAE, and, obviously, Latin America. We can also service any other type of lift at your data center, for customers located in the continental United States. This means you can get our reliable and professional service for all your lifts. One-stop shopping […]
