Manual Or Motorized Data Center Lift?
Yes, we make both a manual lift, which is just as rugged and safe for your data center equipment moves as our motorized lifts. But we sell more motorized lifts. Why? It comes down to frequency and quantity. If you have a small data center and you move equipment very infrequently, our manual lift, which lifts up to 350 pounds using a hand-cranking mechanism, might be just right. You’ll still get a solid lift that is safe to operate (no pinch points, stable on its own without strapping to a rack, dependable brakes, and precision alignment functionality). But if you are moving equipment more than “occasionally,” and your equipment is […]
How Attachments Can Smooth Out Every Move
It’s exciting for us to tell new lift owners about attachments that can make their data center moves even more effortless. Got a heavy server that you need to install in a rack? Watch it glide, smooth as silk, into position, without any appreciable effort on your part. Our Glide Table takes all the friction out of installs. Need to get a heavy piece of equipment out of its shipping box, so you can move it to its proper location? With our Lift Extension, a single operator can remove new servers from their boxes, just by attaching the straps and pressing buttons. Do you use “j-shaped” drop-in rails in your […]
Some Of The Smartest Aspects Of Our Lifts Are Under The Cover
We are obsessed with data center safety. When you look at any one of our lifts, for example, you can see that safety obsession in functions such as the intuitive and dependable braking system, the way the handles are designed for easy maneuvering, a sensor at the top of the machine that keeps the lift from rising if it senses the ceiling, and the absolute dependability of the equipment platform. But our obsession is just as obvious when you take a look at the lift with the back cover open. Unlike other lifts that claim to be safe, our winch and cable are hidden away, where they can’t injure an […]
Why Do We Need To Give You A Quote?
When we send a quote to a customer who has asked for one, we include the estimated cost of shipping, so there are no surprises down the line. In order to do that, we need your zip code and a couple other pieces of information. But that’s not the only reason. We have several lift options for you to choose from, including accessories that may be perfect for your situation. Our customer success managers will use their in-depth experience with our lifts and customer situations to work up the optimum quote for you. We can promise, however, that we will get that quote to you with all possible speed. Quotes […]
Why Do We Tend To Focus On The One-Touch Motorized Lifts?
Yes, we do sell a hand-operated lift. It’s just as rugged and well-designed as our other lifts, incorporating suggestions from data center managers and technicians. We continue to offer this option to help data center managers improve the safety of their data centers (our customers report a 100% accident-free record after buying and using our lifts!), and it’s perfect for data center professionals who move only one or two servers a week, for example. But if you are moving a large amount of equipment in a short period, or you move equipment around every day or week, you will definitely get tired of all that cranking. The SL-350X® is really […]
Where Can I See Your Lifts In Action?
The best way to understand what one of our lifts can do for you, in your data center, is to see it in action. We’ve created short but information-packed product-specific videos for that exact purpose. You can see our designed-for-data-centers lifts at work, including our most popular lift, the SL-500X®, our super-heavy-duty lift, SL-1000X® (perfect for today’s extra-heavy servers and other heavy data center equipment, and our hand-cranked lift, the SL-350X®, which is best for occasional moves but it still features the precise positioning and ease of use of our push-button lifts. And just for kicks, make sure you check out a video that shows the three essential functions of […]
Where Can I Get The Specs On Your Lifts?
Each of our three data center lift models have spec sheets that include detailed drawings with lift, platform, and clearance dimensions, as well as the pivot diameter for the lift and how far the sliding shelf extends on either side of the platform. One of the main benefits of our data center lifts is the fact that you can load equipment from either side, as well as the front. So for those narrow aisles, this is the perfect, hassle-free solution. You can access the spec sheets by going to our data center lifts page, and on each lift’s page, you can just click on “specifications” for a download of the […]
What Are The Warranties For Our Lifts?
This is a common question, and here’s the answer. For starters, we offer a 30-day Money Back Guarantee. You will be refunded the full purchase price, as long as the terms of the limited warranty have been met, and with proof of purchase. We offer a comprehensive 1-year manufacturer’s warranty that covers defects in materials or workmanship, or the replacement and shipping of parts that have failed under normal use. And our Service Contract and Extended Warranty provides year-end preventative maintenance and service. An approved ServerLIFT® technician will diagnose equipment, replace fluids if needed, perform a general system tune-up, and gather feedback from you for our in-house service and engineering […]
Reusable Crates Are Super Useful!
We have had an influx of customers requesting to purchase our reusable wooden crates for their data center lifts, so that they can transport the lifts to multiple sites when they need to. Happy to help! Our reusable wooden crates are very sturdy and designed to handle transport to and from different locations. The crate’s door pulls down and becomes a ramp so that you can simply roll the lift off and start working right away. Contact us if you would like more information on these useful crates!
Our New CRM Handles Customer Accounts More Efficiently
We have shifted into a new ERP system so that we can interact with our customers as efficiently as possible. This new software is helping us to improve customer service, production, reporting, and analytics, which will enhance our overall customer experience and satisfaction. Our operations will be more streamlined. We appreciate our customers’ patience while we transfer over to this new system, but so far we are pleased with the way it’s all working.
