Need A battery For Your Data Center Lift? It Doesn’t Get Easier Than This…
Our lifts come with a 12V 80AH internally threaded VRLA battery that can be purchased almost anywhere that batteries are sold. This means that instead of paying to have us ship a battery to you and waiting for it to arrive, you may be able to buy one locally to get your lift back in service pronto! Contact our Client Experience Team to get the battery specifications to ensure you are purchasing the right battery for your lift.
The Benefits Of Partnering With ServerLIFT®
Resellers play a key role in delivering cutting-edge data center lift solutions to new markets. They help us tap into diverse regions and industries, bringing local expertise and strong customer relationships. They have partnered with us and enjoy working with us because: 1. Top Products: They are able to offer industry-leading ServerLIFT solutions for their data center customers. Our lifts are the only safety-certified lifts and are far more robust and safe than any other lift on the market. 2. Full Support: We love to help our partners. We provide extensive sales, marketing, and technical help. 3. Growth Potential: The data center industry is exploding; selling our much-needed lifts creates […]
Why You Should Always Request A Quote Before Ordering a Lift
Quotes are an important step in the buying process. If you are considering buying ServerLIFT products you should always contact our Client Experience Team to request a quote for the products you are interested in. There are a number of reasons for this, including, but not limited to, ensuring that you are getting the correct lifting solution for your use case. Our Client Experience team members are well trained to assist you if you’re not sure which products are best for your specific situation. They can help you choose the correct lift, attachments, and service agreements. It’s good for you to know that all ServerLIFT quotes have an expiration date, […]
Why We Recommend Shipping Your Lift With Our Preferred Carriers
ServerLIFT uses carriers that specialize in moving services or that operate with a white glove service standard to ensure that our products arrive at their final destination in great shape. We contract with van lines that are familiar with moving our products. ServerLIFT pallets are tall and heavy. They are at risk for shipping mishandling by carriers unfamiliar with our products. We therefore strongly recommend against using common freight carriers (such as FedEx Freight, UPS Freight, Roadway, etc.). If a customer insists on using their own 3rd-party carrier, we require them to complete, sign, and return a Release of Liability waiver before we prepare the product for shipment. Additionally, the […]
How Many Lifts Can Be Charged Using One Outlet?
Recently a customer contacted our Client Experience team to ask about the current draw at 110v to determine how many data center lifts could be connected to the same outlet via a power strip. We told them that most outlets run on a 15 or 20 amp fuse and that our lifts draw from 5-10 amps at a time. We recommended plugging in no more than two of our lifts per 110v outlet with or without power strips.
Nice Customer Helps Us Help Other Customers
A customer had ordered 15 of our SL-1000X® Super-Duty lifts. We packed and prepared them for shipment. More than a week later the customer still had not come to pick up the freight. The freight was taking up space in our warehouse making it hard for us to get other orders packed for customers who were ready for their orders to ship. We reached out to the customer and said we’d be happy to build his lifts when they were ready. They didn’t mind. This turned out to be a win-win. We helped a lot of customers get orders fulfilled while the original customer worked out their shipment logistics.
Customer Will “Never Go Back” Now That He’s Tried Our Lift!
We received some very nice feedback from a new and now lifetime customer. He said one of our data center lifts was purchased by another facility in his company. He used that lift a couple of times and said he could never go back to the “junk we have in our own facility.” He has been working in this field for more than 30 years and said that these are far and away the nicest lifts he has ever encountered.
Will The Lift Work On Graded Flooring/Ramps?
Sometimes the question arises whether our lifts will go up graded flooring and ramps. Yes, all ServerLIFT® brand lifts can traverse ramps within your data center. They are designed with ADA (American with Disabilities Act) requirements in mind. The SL-350X®, SL-500X®, and SL-500FX® models can traverse grades up to a maximum of 6 degrees. For the SL-1000X®, the maximum grade is 3.9 degrees.
Should I Be Able to Move Our Lift Even With The Stabilizer Brake Engaged?
Customer’s sometimes mistake our data center lift brakes for typical brakes. In reality, our brakes are actually stabilizer brakes. The primary function of the stabilizer brake is to provide device stability when moving equipment side to side on the sliding platform. The stabilizer brake also has a secondary function: preventing movement of the data center lift when raising, lowering, or loading equipment. If the lift moves easily with the stabilizer brakes engaged, please check that both the stabilizer brake rubber boots are installed and that the braking system locks when engaged. If not, contact our Service and Support Team for assistance.
How Long Do The Batteries In My Data Center Lift Typically Last?
On occasion our Client Experience team is asked “How long do your data center lift batteries typically last”? The answer is that under ideal conditions our standard, deep-cycle batteries last three to five years. When maintained according to our instructions, they have been known to last up to a decade. Batteries that are allowed to get very low before being recharged will not last as long and, in some cases, may fail to recharge, necessitating the purchase of a new battery.
