Have A Short Deadline? We Do Everything In Our Power To Help.
We recently had an order that we shipped out, but it began to look as if it was not going to arrive on time to meet their deadline. We called our carrier and, even though this was happening right in the middle of the heavy-shipping-season holidays, they were able to get the unit to our customer on time. As a result, the customer was able to start their project on time. We love the challenge of doing all that we can to help our customers when they need it.
Feel Like Your Lift May Need An Inspection, But Not Sure Where To Start?
We get a lot of inquiries from our customers telling us that they think their lift needs an inspection, but are not sure where to start. The best and first place to start would be right in the Set Up section of the Operator’s Manual that comes with your lift. You will find tests for the winch motor function and the Easy-Glide Shelf. Of course, if you feel that you need a professional to come out and inspect the lift, we definitely offer onsite service. Just give us a call, as we are always here to help!
Repeat Customers Still Need Our Expert Advice
A customer reached out to us via our web chat asking for pricing on another SL-350X® manual data center lift. They already have two, but will need more in the next year or so. They have our SL-1000X® Super-Duty lift at another campus, therefore they believed they did not have the space for an electric lift at this location. We explained that the SL-350X® manual lift and the SL-500X® electric lift are the exact same base design (it’s the SL-1000X® Super-Duty lift that is bigger), so if they did want the ease of a one-touch lifting solution rather than a manual hand-cranked lift at this site, they could certainly get […]
